Privacy Policy

Effective Date: 15th May 2025

At Lajjo & Chhailaa, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

Personal details: Name, email, phone, billing and shipping address
Payment information: Processed securely via third-party providers
Technical data: IP address, browser, device type
Usage data: Pages visited, time on site, interactions

2. How We Use Your Information

To fulfill and manage orders
To communicate with you about orders or support
To improve our website and services
To send marketing communications (only if you opt-in)

3. Sharing Your Information

We only share your data with trusted service providers such as payment processors, delivery services, and analytics platforms. We do not sell your information.

4. Cookies

We use cookies to enhance user experience and track website performance. You can manage cookies via your browser settings.

5. Data Security

We implement security measures to protect your data, including encryption and secure third-party services for payments.

6. Your Rights

You may have the right to:

Access, correct, or delete your personal information
Withdraw consent or opt out of marketing
Request information about how your data is used

To exercise your rights, contact us at lajjoandchaila@gmail.com.

7. Children's Privacy

We do not knowingly collect data from children under 13. If we learn that a child has provided us with personal information, we will delete it immediately.